Política de envío

Shipping Policy

We offer worldwide shipping. All orders are processed and fulfilled through trusted third-party logistics partners.

Processing Time

Orders are typically processed within 1–3 business days. Processing times may vary during peak periods or due to high demand.

Shipping Time

Estimated delivery times vary depending on destination:

• Europe: 3–7 business days
• United States: 5–10 business days
• International: 5–12 business days

Please note that these are estimates only and are not guaranteed.

Delays

We are not responsible for delays caused by shipping carriers, customs clearance, or events outside our control.

Customs and Duties

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

Lost or Delayed Shipments

Once an order has been handed over to the shipping carrier, we are not responsible for lost, delayed, or stolen packages. However, we will assist you in contacting the carrier where possible.

Incorrect Address

It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Contact

For any shipping-related questions, contact us at:
info@moltello.com