Privacy policy
Last updated: April 2, 2026
Moltello ("we", "us", or "our") operates this website and store (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services.
1. Information We Collect
- Name, email, phone number, billing and shipping address
- Order and transaction details
- Payment information (processed securely via Shopify Payments and PayPal)
- Device, IP address, browser and usage data
- Interactions with our website and marketing communications
2. How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Improve website experience
- Prevent fraud and ensure security
- Send transactional and marketing emails (you can opt out anytime)
3. Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality, analytics, and advertising.
- Essential: cart, checkout, security
- Analytics: Google Analytics
- Advertising: Meta Ads and Google Ads
These tools may collect information such as your IP address, browsing behavior, and interactions with our site.
You can manage cookies through your browser settings or by using opt-out tools provided by advertising platforms.
4. Sharing of Information
We may share your information with:
- Shopify (store infrastructure)
- Payment providers (Shopify Payments, PayPal)
- Shipping and fulfillment partners
- Analytics and advertising providers (Google, Meta)
5. Advertising
We use advertising platforms such as Meta and Google Ads to promote our products. These services may collect data to measure performance and show relevant ads.
We do not knowingly sell personal data in exchange for money.
6. International Users
We sell and ship worldwide. Your data may be processed in countries outside your own, including the United States. By using our Services, you consent to such transfers.
7. Your Rights
Depending on your location, you may have rights including:
- Access your data
- Request deletion
- Correct inaccuracies
- Opt out of marketing
To exercise your rights, contact us at: info@moltello.com
8. California Privacy Rights (CCPA/CPRA)
California residents may have the right to:
- Know what personal data is collected
- Request deletion
- Opt out of data sharing for advertising
To request this, contact us at: info@moltello.com
9. Global Privacy Control
We recognize Global Privacy Control (GPC) signals where required by law.
10. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
11. Security
We use reasonable security measures, but no system is completely secure.
12. Children
Our Services are not intended for children under 13, and we do not knowingly collect their data.
13. Changes
We may update this policy from time to time. Updates will be posted on this page.
14. Contact
For any questions or privacy requests:
info@moltello.com